Florkowskys’ FAQs

General Questions

Do You Supply Door Knobs, Pulls, and Handles?

No, we do not supply door knobs, pulls, or handles. However, we are happy to recommend our favorite suppliers to help you find the perfect fit for your cabinets. Since hardware choices are highly personal, selecting your own ensures the best results for your style and functionality needs. At Florkowskys’, we focus on providing high-quality hinges, runners, box systems, and lift systems to ensure your cabinets operate smoothly and efficiently.

Do You Provide Kitchen Design Services?

No, we do not offer full kitchen design services. However, we work closely with you or your general contractor to ensure your custom cabinets are designed and built to fit your space, style, and functional needs perfectly. Our team focuses exclusively on cabinets.

Do You Supply Countertops Other Than Butcher Block?

No, at Florkowskys’, we specialize exclusively in wood craftsmanship, which is why we only offer butcher block countertops.

Installation Questions

Do I need to prepare anything before installation?

Yes! Please remove any items that could be in the way of our installers. While we take great care, Florkowskys’ is not responsible for damage to floors, walls, or personal belongings while clearing the space. You’ll also need to secure children and pets as we use power tools during installation.

What should I expect when my old cabinets are removed?

If your contract includes cabinet or baseboard removal, remember that older materials can be brittle and may not come out cleanly. Some breakage or damage is normal, and you may need to do a bit of paint touch-up after installation.

Will my walls be scuffed during installation?

Due to uneven walls and ceilings, minor scuffing may occur while fitting cabinets. A bit of paint touch-up might be needed once installation is complete.

Does Florkowskys’ handle plumbing or electrical connections?

No, we do not disconnect or reconnect gas, water, electrical lines, ice makers, or dishwashers. Please arrange for a licensed professional to handle these tasks before installation begins.

What if hidden issues are found during installation?

Older cabinets can conceal unexpected issues. If additional preparation is needed before continuing, we will discuss it with you. Any changes or extra work may come at an additional cost.

Will installation create dust?

Yes, cabinet installation can generate dust, even if saws are set up outside or in the garage. Be prepared to dust thoroughly once installation is complete. Weather conditions may require us to work indoors at times.

What conditions are needed for installation?

The job site must have proper lighting, heating, and washroom access so our installers can work efficiently. While they may bring their own portable lights, proper conditions make for a smoother process.

Does Florkowskys’ install appliances?

No, we do not install, move, or remove appliances. Customers must coordinate installation with their appliance supplier. If custom appliance panels are needed, please inform both your appliance provider and Florkowskys’ in advance.

Cabinet Care and Maintenance

How do I care for my new cabinets?

Use a clean cloth with mild soap and warm water. Avoid scrubbing too hard, as this could create shiny spots on the finish. If refinishing is needed, this will come at an extra cost.

Why is humidity important for my cabinets?

Wood expands and contracts with changes in humidity. If humidity is too high or too low, cabinet doors, crown molding, and panels may crack or shrink. A humidity level between 27%-33% is recommended to minimize movement. Cabinets are not covered under warranty if humidity levels fall outside this range.

Butcher Block Care and Maintenance

Oiled Wood

How should I clean my oiled butcher block?

Wash your block by hand with antibacterial dish soap and warm water. Add one teaspoon of bleach or vinegar to a gallon of water or rub the surface with a lemon for extra disinfecting power. Never submerge the block in water or put it in the dishwasher.

How do I prevent my butcher block from warping?

Always dry your block thoroughly after washing. For small blocks, wash both sides and let it dry standing up on edge to prevent warping and ensure even drying.

How often should I oil my butcher block?

For the first month, oil your block once a week. After that, oil it at least once a month. If the surface becomes sticky, you may be oiling too often—simply clean it with a grease-cutting dish soap to remove excess oil.

Can liquids damage my butcher block?

Yes, standing liquid can cause stains, wood expansion, glue-joint failure, or warping. Always wipe up spills immediately to protect your butcher block.

How can I remove scratches or food buildup?

Use a steel scraper or sandpaper to smooth out scratches or food residue. Be sure to re-oil the surface afterward to maintain protection.

Can I put hot pots or pans on my butcher block?

No, avoid placing hot cookware directly on the surface, as it may cause damage. Also, do not put your butcher block in the microwave or dishwasher.

Clear Lacquered Wood

How do I care for my lacquered wood countertop during the first month?

Your lacquered countertop is still curing during the first month, making it more susceptible to damage. Only clean with soap and water and avoid placing heavy objects on the surface.

How should I clean my lacquered wood countertop after the break-in period?

Use antibacterial dish soap and warm water or your preferred antibacterial cleanser. Always dry the countertop thoroughly after cleaning.

Can I cut directly on my lacquered wood countertop?

No, lacquered wood surfaces are not meant for chopping. Always use a separate cutting board to protect the finish.

Can lacquered countertops withstand heat and moisture?

Avoid exposing lacquered tops to excessive heat, cold, or moisture. Consider adding integrated trivets to protect the surface if you need a heat-resistant area.

Can I prepare food directly on a lacquered wood countertop?

Yes, you can safely knead dough, prepare sandwiches, and place food products on the finished surface. Just ensure proper cleaning and maintenance to keep your countertop in top condition.